Heidi Heiser & CenturyLink Inc.– Culture of High-Pressure Sales

New York investor rights attorneyHeidi Heiser Allegedly Lost Her Job at CenturyLink after during the Process of a Companywide Question-and-answer Session on an Internal Message Board; Heiser, a Former Customer Service and Sales Agent for CenturyLink from August 2015 to October 2016, Alleges a High-Pressure Sales Culture at CenturyLink Inc.

Heidi Heiser was terminated from CenturyLink Inc. soon after allegedly notifying Chief Executive Officer Glen Post of an alleged scheme during the course of a companywide question-and-answer session held on an internal message board, according to a lawsuit filed recently in Arizona state superior court presently under review by attorneys Alan Rosca and James Booker.

Peiffer Rosca Wolf securities practice lawyers are investigating issues related to CenturyLink Inc.’s alleged high pressure sales culture and would to talk to people who believe they’ve been victimized in the matter.

Customers who believe they may have lost money in activity related to CenturyLink Inc.’s alleged high pressure sales culture are encouraged to contact attorneys Alan Rosca or James Booker with any useful information or for a free, no obligation discussion about their options.

Heidi Heiser, who worked from her home for CenturyLink as a customer service and sales agent from August 2015 to October 2016, has made assertions that she was allegedly terminated for being a whistleblower on her former telecommunications company’s high-pressure sales culture which allegedly had customers paying millions of dollars for accounts they did not ask for, according to the aforementioned lawsuit.

Heidi Heiser Has Made Allegations that She Was Terminated from Her Employment after Raising Concerns Regarding CenturyLink’s Purported Fraudulent Billing Systems

Heidi Heiser alleges that she lost her employment after bringing up concerns regarding fraudulent billing systems and what has been compared to a Wells Fargo-Like Scheme, according to the aforementioned lawsuit currently under review by attorneys Alan Rosca and James Booker.

The Complaint further alleges that CenturyLink “allowed persons who had a personal incentive to add services or lines to customer accounts to falsely indicate on the CenturyLink system the approval by a customer of new lines or services.”

The aforementioned scheme allegedly would also occasionally lead to charges that had not been given authorization from customers, according to the Complaint.

The Complaint further states that the alleged unauthorized fees amounted to “many millions” of dollars.

Securities Lawyers Investigating

The Peiffer Rosca Wolf securities lawyers often represent investors who lose money as a result of high pressure schemes and are currently investigating CenturyLink Inc.’s alleged high pressure sales culture and would to talk to people who believe they’ve been victimized. They take most cases of this type on a contingency fee basis and advance the case costs, and only get paid for their fees and costs out of money they recover for their clients.

Investors who believe they lost money as a result of CenturyLink Inc.’s alleged high pressure sales culture may contact the securities lawyers at Peiffer Rosca Wolf, Alan Rosca or James Booker, for a free no-obligation evaluation of their recovery options, at 888-998-0520 or via e-mail at arosca@prwlegal.com or jbooker@prwlegal.com.

Alan Rosca (1234 Posts)

Alan is a securities lawyer. He also teaches Securities Regulation at the Cleveland-Marshall College of Law. He focuses his legal practice on complex commercial and financial litigation and arbitration, particularly in the areas of securities and investment fraud. His office is in Cleveland, Ohio.


In our legal system, every person is innocent until and unless found guilty by a court of law or a tribunal. Whenever we reference “allegations” or charges that are “alleged,” such allegations or charges have not been proven, and are merely accusations, not findings of fault, as of the date of the blog. We do not have, nor do we undertake, a duty to continue to monitor or follow cases about which we report, and/or to publish subsequent blogs regarding various developments that may occur in such cases. Readers are encouraged to conduct their own research regarding any such cases and any developments that may or may not have occurred in such cases.